Browse job descriptions commonly used by Freight Forwarder companies.
Own ocean export shipments end to end for a customer portfolio, from booking through customs and gate-in to sailing confirmation and document release.
Run the ocean desk day to day: workload, service level compliance, vendor performance and the margin discipline that decides whether volume converts into profit.
Lead the entire commercial organisation of the forwarder: the sales structure, the customer portfolio, the margin discipline and the gross profit number the business runs on.
Own the forwarder's cost of goods and its margin architecture, and make procurement scale a competitive advantage rather than a set of local negotiations.
Own air import shipments from arrival to delivery, clearing and delivering fast enough to preserve the speed the customer paid an air rate for.
Own the forwarder's strategic shipper relationships end to end, from annual tender through service governance to profitability, treating each account as a business with its own plan.
Build and manage the consolidation boxes that make LCL profitable, filling each container to the right weight and volume mix before it sails.
Open new revenue by targeting specific industry verticals where the forwarder can build a differentiated proposition rather than compete on freight rate alone.
Execute routine air export and import transactions accurately, in a mode where the whole product is speed and a missed uplift destroys the value the customer paid for.
Price shipments fast and price them right, building a sell price from a live buy cost across every leg so gross profit is real rather than assumed.
Own both sides of the forwarder's margin: what it pays carriers and what it charges shippers, and the governance that keeps the gap intact.
Run the air desk day to day: capacity, service level compliance, compliance discipline and the margin that survives an expensive mode.
Own the gross profit number for a branch or territory, build the sales team that delivers it, and hold margin discipline in a market where the product is easy to compare on price.
Execute routine ocean export and import transactions accurately so bookings become loaded containers without exception.
Own a portfolio of small and mid-size shippers entirely over phone and email, converting enquiries into shipments and defending volume against rate-shopping.
Own ocean import shipments from arrival notice to final delivery, protecting the customer and the forwarder from demurrage, detention and storage exposure.
Create the forwarder's next revenue base by opening new verticals, geographies and service lines, and by building the agent and partner network that makes them work.
Handle the ocean shipments and exceptions that cost real money, absorb escalations before they reach management, and set the execution standard for the desk.
Run the back office of the forwarding sales desk so field sellers stay in front of customers: quotations, customer onboarding, rate records and pipeline reporting.
Own ocean freight delivery and profitability for a branch or region: the service standards, the vendor network, the team and the gross profit that survives execution.
Maintain the buy rates the forwarder quotes from, because a forwarder that quotes on a stale carrier rate sells at a loss without knowing it.
Own air export shipments end to end for a customer portfolio, securing capacity, meeting screening and acceptance cut-offs and getting cargo on the flight it was sold on.
Protect and grow the forwarder's largest shipper relationships, where the customer runs an annual tender and measures the forwarder on service data, not relationships.
Handle the air shipments where failure is expensive and visible: charters, pharma, dangerous goods and time-critical movements, and set the desk standard.
Buy the freight the forwarder resells, securing space and rates from carriers, airlines, co-loaders and hauliers at a cost that leaves margin in the sell price.
Support the forwarding sales team with prospect research, quotation preparation and CRM hygiene while learning how a freight forwarder sells a multimodal solution rather than a single rate.
Own air freight delivery and profitability for a branch or region, including the airline relationships and capacity position that decide whether the product can be sold at all in peak.
Grow forwarding volume in a territory by winning shippers who currently move freight with someone else, selling a service package rather than a rate.
Run a sales team or sub-territory, converting the branch plan into individual targets and holding the team to margin and activity discipline.
Run the tender cycle end to end, and ensure every awarded rate is loaded correctly so that what was won at tender is what actually gets invoiced.
